Appealing Refusal/Revocation

[vc_row][vc_column width=”2/3″][vc_column_text] Appealing a NEXUS Refusal/Violation How you appeal a decision regarding your NEXUS membership that you are unhappy with depends upon whether your application to join the program was refused or whether your membership was revoked. Here is a handy chart: [table id=4 /]   Appealing a CBSA Decision (Decision by Canadian Authorities) You have to act … Read more

Interview Checklist

[vc_row][vc_column width=”2/3″][vc_column_text] NEXUS Interview Checklist In order for your interview to go well, you will need to bring a few things to present to the CBSA and CBP officers in order to get approved for your NEXUS Card.   NEXUS Appointment Information When you book your appointment, print out the information and put the Appointment … Read more

Iris Scans

NEXUS Iris Scans – Why and Where If you want to use your NEXUS Card for air travel, you need an iris scan. You need an iris scan because the Global Entry kiosks in US airports will match your eyes to the iris scan on file. The kiosks are part of the US Global Entry … Read more

Why do I Need an Interview if I’m Renewing

[vc_row][vc_column width=”2/3″][vc_column_text] Why do I need an interview? I’m Renewing! If you are renewing your NEXUS Card, you still may need to attend an interview. There are two reasons why you may need to attend an interview.   Your Situation Has Changed Since Your Last NEXUS Application You will most likely be required to attend … Read more

Can We Attend Our NEXUS Interview Together?

[vc_row][vc_column width=”2/3″][vc_column_text] Attend NEXUS Interview as Family If you and your spouse and/or your kids are applying for your NEXUS Cards at the same time, you may be able to attend the interviews together. Children under the age of 18 need to have a guardian present anyway. In order to attend your interview together, you … Read more

How to Book Your NEXUS Interview

[vc_row][vc_column width=”2/3″][vc_column_text] Book Your NEXUS Interview Whether you apply for your NEXUS Card online or you apply by submitting your application through the mail, you have to book your appointment through the TTP website. Don’t want to use the TTP website? Call 1-855-760-0888 and get help!   Book Your Appointment Using the TTP website First, … Read more

What Questions are Asked During the Interview?

[vc_row][vc_column width=”2/3″][vc_column_text] NEXUS Interview Questions At the NEXUS interview appointment, you will be asked a series of questions relating to the information you provided you on your application. You will be interviewed twice: once by a CBSA officer (Canada) and once by a CBP officer (USA). The order will depend upon which enrolment centre you … Read more

Conditional Approval

[vc_row][vc_column width=”2/3″][vc_column_text]The process of approval for a NEXUS Card and NEXUS program membership is a two step process: Conditional Approval Approval   What is NEXUS Conditional Approval? “Conditional Approval” is tentative approval pending your attendance to the NEXUS Interview. CBSA and CBP officers review your application and your supporting documentation. If there are no issues … Read more

What is Login Gov?

What is login.Gov? is the new US federal government online profile that allows both American citizens and non-citizens to access the US government’s various online services. It is relatively new and was rolled out for NEXUS Cards only in October 2017. You now need a profile to complete a NEXUS Card application, even … Read more

What is TTP?

TTP stands for Trusted Traveller Programs. TTP is the new name the United States government has given to the various programs it has for American citizens and other people who travel frequently to and from and within the US.  The Trusted Traveller Programs are intended for travellers with no criminal record and no customs violations, i.e. … Read more