As of October 2017, US and Customs Protection has replaced the Global Online Enrolment System (aka GOES) with the Trusted Traveller Programs website (aka TPP). GOES accounts can no longer be used. As of 2017, the US CBP GOES website has ceased suspending accounts due to login trouble. As of January 2017, you will now … Read more
The current Nexus renewal application process helps Canadian and U.S. citizens simplify the procedure for getting a new Nexus card when the old one expires. It is essential that you reapply for Nexus card renewal on time, at least 6 months in advance of the 5-year expiry date, otherwise you may experience a period without … Read more
What is GOES? GOES was the acronym which stood for Global Online Enrolment System, an online enrolment system established up by US CBP (United States Customs and Border Protection). It was called GOES after Global Entry, the first US trusted Traveller Program. The site served the following programs: Free And Secure Trade (FAST) Global Entry … Read more
Why Was My NEXUS Membership Revoked? If your NEXUS membership was revoked, it is likely because of one of two things: you were caught violating the terms of your membership (and your card was likely confiscated at this time) CBSA or CBP became aware of information that revealed you were no longer eligible for a … Read more
Why NEXUS Cards are Confiscated If your NEXUS Card was confiscated by a Canadian (CBSA) or American (CBP) border guard, it was likely because you violated the terms of your NEXUS membership or they suspect you of violating those terms, or of no longer meeting them. The reason for the confiscation of your card could be … Read more
What happens if your NEXUS application is refused If your NEXUS Card application is refused you have two choices if you still want a NEXUS Card: Appeal the decision Address your ineligibility. Either choice may not get you a NEXUS Card. Of course, you can just accept that you are not eligible for a … Read more
Can a Child get a NEXUS Card? All occupants of a vehicle must have NEXUS Cards to use NEXUS lanes and the NEXUS bridge in Niagara falls Children cannot be brought through NEXUS security or customs lines at airports if they don’t have NEXUS Cards Children can apply for the NEXUS card for free. … Read more
How to Replace a Lost/Stolen/Damaged NEXUS Card The conditions of NEXUS membership require you to report the loss or theft of your NEXUS Card as soon as possible. You also need to surrender your NEXUS Card if it is damaged to the point that it is not usable in a kiosk or is otherwise … Read more
