How long it takes to get a NEXUS Card depends on when and where you apply. There are three steps to getting your NEXUS Card after you have submitted the application:

  • conditional approval by CBSA and USCBP
  • the NEXUS interview
  • receiving your card.


Conditional Approval 1-10 weeks


Once your application has been submitted online, it can take anywhere from a couple of weeks to about 3 months for approval, depending on the time of year you submit the application, and other factors.

It is best to apply in the winter time, as fewer people submit applications. Border Cards has seen applications conditionally approved in as little as one week during the winter months. Processing times of well over 8 weeks for conditional approval are normal in the summer.

Submitting a paper application by mail to the NEXUS Processing Centre in Niagara Falls or Montreal will add to the processing time as well, because CBSA will have to mail you your Conditional Approval letter to you, which will take a couple of weeks.

Avoid delays

If you have a complicated application, you can expect conditional approval to take much longer. “Complicated” applications include:

  • lack of proper identification
  • differences between the information on your application and your IDs
  • gaps in your residence or employment history
  • failure to disclose information
  • not a citizen of either Canada or the US
  • possible reasons for ineligibility such convictions, customs violations and the like.

There could be other reasons for delay as well.


NEXUS Interview – Timeline varies (1-30 days)

NEXUS Interview

Once you have been conditionally approved, you must book your interview. The time it takes for your interview depends on the enrolment centre you choose to attend. It can be a matter of days to weeks, and even months. Again, this varies with the time of year in addition to the enrolment centre. The current interview wait time for your enrolment centre can only be viewed by logging into your TTP account and booking an interview.


Receiving Your Card – 10 calendar days

NEXUS mail

You should normally receive your NEXUS Card within 10 calendar days of the approval of your application, which usually occurs the same day as or the next business day after your interview.

If you do not receive your card within 3 weeks, you should contact the enrolment centre you attended for your interview.